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NEW NORMAL ERP BY LUDO VAN DEN KERCKHOVE

Conference dinner presentation
Thursday 20 September 2012

ERP is dead, power to the people.
Who already achieved the process standardization and cost savings their supplier promised? Why is it that CIO's are frustrated with their ERP, but don't look for a way out? Who doesn't struggle with the annoying inflexibility of their large scale ERP's (assuming you already realized this scale)? Why did we forget about customer centricity/customer experience while introducing standards? Long live new normal dual speed IT and CxO's that embrace the future.

Ludo Van den Kerckhove (°1958) joined Across Technology as a partner in March 2010. He is an experienced general manager, trusted advisor and certified personal coach. Ludo holds a Master in Civil Engineering, Electronics and Information Management from the University of Ghent, completed a postgraduate course in economics at the University of Antwerp and followed a general management course at Insead-Cedep Fontainebleau. Today he is a member of the advisory board of CIOnet.

foto Ludo Van den KerckhoveLudo began his career with a University of Ghent spin-off developing and commercializing one of the first real WYSIWYG scientific word processors. Once this successful product was sold to Olivetti he stepped into a new role at a leading energy company where he piloted early GIS-systems and developed the B2C-billing platform.

Growing with the company that was to become Electrabel and later GDF-Suez, he held regional and global positions of increasing responsibility in the energy sector. At the end of the nineties, Ludo co-designed the company’s new business model and from 2000 on he shaped and managed the B2B sales for Belux, establishing new pricing models, customer support and an integrated CRM-environment.

In 2003 Ludo was appointed CIO and effectively transformed the IT department from being a scattered group of local entities to a trusted business enabler with European governance, strong portfolio management, fiercely reduced costs, multi-sourcing, ITIL-based shared services and a complete culture transformation. On top of that the strategic target architecture was defined and a multi-year SAP standardization and simplification program was launched.

In more recent years, he worked as a CEO for Atos Origin Belux and focused on IT strategy, IT assessment, sourcing, organizational design and executive coaching. Deliverables include: the operating model for a large bank, mediation for outsourcing for a large telco, program management for a large logistic services company, CIO and team coaching.

Conference dinner presentation on New Normal ERP (Thursday 20 September 2012)
Ludo Van den Kerckhove, managing partner at Across Technology

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ABOUT CONFENIS 2012

6th International Conference on Research and Practical Issues of Enterprise Information Systems

logo IFIPThe CONFENIS 2012 Conference is a joint effort of the Economic Council for East Flanders, the Ghent University and the IFIP TC8 Working Group 8.9 on Enterprise Information Systems.

The sixth International Conference on Research and Practical Issues of Enterprise Information Systems, CONFENIS 2012, will be held in Ghent, Belgium, September 19-21, 2012. CONFENIS, The Enterprise Information Systems International Conference on Research and Practical Issues of EIS, is a primary international event of the IFIP TC8 Working Group 8.9. This event provides an opportunity for academicians and practitioners throughout the world to gather, exchange ideas, and present original research in the field of enterprise information systems. Scientists and professionals are invited to address the current research topics in the area or the research frontier at this unique international forum.
Accepted papers will be published as full or short papers in a Lecture Notes in Business Information Processing (LNBIP) volume by Springer. Chairman of the conference is prof. dr. Geert Poels, Professor in the rank of Senior lecturer, Department of Management Information and Operations Management, Ghent University.

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